At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
We’re looking for friendly individuals who have a passion for providing best in class customer service! If this sounds like you – join our fun and dynamic TOP performing Customer Care Team! As a Customer Care Representative, you will have the opportunity to support our customers with a wide variety of banking related services.
As a Customer Care Representative, you can look forward to
- Every Sunday off to spend time with family and friends!
- Eligibility for a $50 bonus for working Saturdays!
- Position may be eligible for an additional $1.00 per hour in compensation depending on hours worked.
- Fun events and activities to participate in on site!
This person will
- Respond to customer’s telephone, chat and e-mail inquiries. Respond in a professional and pleasant manner in all interactions.
- Utilize technical knowledge and trouble shooting skills to resolve complex customer inquiries
- Provide quality service as a differentiator for our company to retain current customers and attract new business.
- Mentor and train new Customer Care representatives
- Initiate opportunities to introduce Associated Bank products and services to existing and potential customers
Education
High School Required
Experience
Less than 2 years Customer service, banking, retail, food service, insurance, telemarketing/sales Required
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
