We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Deduction Specialist is responsible for supporting the Credit Department by investigating and working to resolve customer deductions and delinquent accounts.
*This is not a remote role, the ideal candidate will need to be located in Wisconsin, due to this position being on-site and reporting into our Waukesha Headquarters*
Essential Duties
- Research and analyze customer deductions for product shortages, damages, pricing discrepancies, customer incentives, or other deductions taken by customers.
- Collaborate with customer support, credit, sales and other departments to resolve in a timely manner.
- Communicate with customers to help identify and resolve open deductions and issues.
Minimal Qualifications
- Associates Degree or equivalent experience
- Proficient with Microsoft Office Suite
Preferred Qualifications
- Experience in deduction resolution
- Previous experience using SAP or equivalent ERP
*To be considered an official applicant, please apply directy on our company website:
https://generac.wd5.myworkdayjobs.com/en-US/External/job/Deduction-Specialist-I_JR6065
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 – 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”